1. Where do you ship to?

We currently ship only within the United States. Unfortunately, we do not offer international shipping at this time.

2. Do you offer free shipping?

Yes! We offer free shipping on all orders within the United States. There are no hidden fees or extra charges at checkout.

3. What is your return policy?

We want you to be completely satisfied with your purchase. We offer a 40-day return policy from the date of delivery. If you’re not happy with your product, you can return it for a full refund or exchange.

  • To initiate a return, please contact our customer service team at contact@popnbeast.shop or call us at +1 (440) 435-4796.
  • The product must be unused, in its original packaging, and in the same condition that you received it.

4. How can I track my order?

Once your order has been shipped, you will receive an email with tracking information. You can use the provided tracking number to monitor the status of your shipment.

5. What payment methods do you accept?

We accept various payment methods, including:

  • Credit/Debit Cards (Visa, MasterCard, American Express, Discover)
  • PayPal
  • Apple Pay

6. Can I modify or cancel my order after placing it?

Orders are processed quickly, so it’s important to contact us as soon as possible if you need to modify or cancel your order. We will do our best to accommodate any changes before the order is shipped.

7. How do I contact customer support?

You can reach our customer support team by:

  • Email: contact@popnbeast.shop
  • Phone: +1 (440) 435-4796 We are available Monday to Friday, 9 AM to 6 PM (EST), and will respond to all inquiries as quickly as possible.

8. Do you offer warranties on your products?

Yes, we offer a warranty on all our products. If you experience any defects or issues, please reach out to us for assistance, and we will help you with repairs or replacements as per the warranty terms.

9. Is my personal information secure?

Yes, we take your privacy and security very seriously. Our website uses SSL encryption to protect your personal information. We do not share your information with third parties.