At Popn Beast, we aim to ensure your satisfaction with every purchase, whether it’s our armchairs, egg chairs, dining chairs, lounge chairs, or stools. Our returns and refund policy is designed to provide clarity and convenience should you need to return an item.

Returns

Eligibility: You can return products within 40 days of receiving your order. Items must be in their original condition, unused, and in the original packaging. To initiate a return, please contact our customer service with your order details.

Return Shipping: The cost of return shipping is the responsibility of the customer unless the product arrived damaged or defective. We recommend using a trackable shipping service for your return to ensure safe delivery.

Non-Returnable Items: Custom-made or personalized items, as well as clearance or sale items, are non-returnable unless they are damaged or defective upon arrival.

Refunds

Refund Process: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and the credit will be automatically applied to your original method of payment within 7-10 business days.

Late or Missing Refunds: If you haven’t received a refund yet, first check your bank account or contact your credit card company, as processing times may vary. If you’ve done this and still have not received your refund, please contact us for further assistance.

Damaged or Defective Items

If your item arrives damaged or defective, please contact us immediately. You will need to provide proof of damage (such as photos) for us to process a replacement or full refund. We will cover the shipping costs for any items that are damaged or defective.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange a product, please contact our customer service, and we will assist with the exchange process.

For any returns, refunds, or exchange inquiries, feel free to contact us:

Email: contact@popnbeast.shop

Phone Number: +1 (440) 435-4796

At Popn Beast, we are committed to ensuring your satisfaction and providing excellent customer service throughout your shopping experience.