At Popn Beast, we are dedicated to delivering your purchases efficiently and securely, whether you are ordering armchairs, egg chairs, dining chairs, lounge chairs, stools, or other furniture. Please review our shipping policy below for details on how we manage and fulfill your orders.
Order Processing
Processing Time: All orders are processed within 1-3 business days. You will receive a confirmation email with your order details and tracking information once your order has been shipped.
Order Changes: If you need to modify your order (such as changing the delivery address or product), please contact us within 24 hours of placing your order. We will do our best to accommodate any changes before the order is processed.
Shipping Rates and Delivery Times
Standard Shipping: Shipping times for standard orders range between 5-10 business days, depending on your location.
Standard Shipping Charges: Free Shipping.
Shipping Countries: We only offer standard shipping to all the places in the USA, and we do not ship to other countries as of now.
Delivery Tracking
Once your order has been shipped, you will receive an email containing your tracking number. You can use this number to track your shipment and view estimated delivery times. If you do not receive a tracking number within 5 business days of placing your order, please contact us for assistance.
Delayed or Lost Shipments
If your shipment is delayed or lost, please contact our customer service team immediately. We will work with our shipping partners to resolve the issue and ensure that you receive your order as soon as possible. In cases where an item is confirmed lost, we will either send a replacement or issue a refund, depending on your preference.
Damaged or Incorrect Items
If your order arrives damaged or if you receive the wrong item, please notify us within 48 hours of delivery. To expedite the process, provide detailed photos of the damage or incorrect item. We will arrange for a replacement or issue a full refund, and in cases of damage, return shipping will be covered by us.
Additional Information
P.O. Box Deliveries: We do not ship to P.O. boxes. Please provide a physical address when placing your order.
Multiple Packages: If your order includes multiple items, they may be shipped separately due to size or availability. You will receive separate tracking numbers for each package.
Contact Us
If you have any questions or concerns regarding your shipment, please reach out to our customer support team:
Email: contact@popnbeast.shop
Phone Number: +1 (440) 435-4796
At Popn Beast, we take pride in delivering our products safely and efficiently, ensuring your furniture arrives in perfect condition and on time.